Homeowners FAQ’s

What is an HOA?

Your HOA, Home Owners Association, a legal entity created to ensure that homeowners are fulfilling their obligation as outlined in the “Declarations of Covenants, Conditions and Restrictions.  The process is managed weekly by a third party entity that performs weekly inspections of the entire community.  All those who serve in various capacity’s of HOA are volunteers.  The board is comprised of the President, Vice President, Treasurer, Secretary and Director.  There is also a Covenant Committee as well as a Design Review Board. 

What is the CDD?

The CDD, Community Development District, is a quasi governmental agency that comprises the entire boundary of the community.  The board is comprised of five members, the Chairman, Vice Chairman and three supervisors.  All members receive compensation for their time.  They have taxing authority and are responsible for maintaining all the common areas of the community.  In the case of our community they also oversee the operation of the golf course.  The board also enlists the services of a third party to help with the daily operations of the community.

All amenities are owned, managed, and operated by the CDD, and questions concerns regarding the use and access to amenities should be directed to Rich Unger, contact phone # 813-907-7388

Gaining Access to Athletic Center

The gym opens up every morning with an access card at 5:00 am
To obtain an access card the hours are as follows:
Monday – 9:30 am – 3:30 pm
Tuesday, Wednesday, Friday 9:30 am – 9:00 pm
Thursday – 9:30 am – 3:30 pm
Cards may be renewed on Saturdays from the hours 7:00 am – 9:00 pm

Residents 18 yrs. and older are allowed 10 guest per week
Minors 13 yrs. – 17 yrs. are allowed 1 guest who has to be their age or older.

How do I gain access to the pool?

Residents can have an annual amenities card issued.  Proof of residency must be provided.  The card can be obtained at the fitness center between the hours of 9:30 AM and 5 PM.  Please note the card is valid for 12 months and must be renewed every year.

What do I do if I get a violation letter?

Remedy the situation within the time specified.  If unable communicate with the managing entity, Condominium Associates, and ask for an extension.  Once in compliance close the violation by communicating with C A.

How do I pay my HOA fee?
Bills are sent homeowners in December and simply send a check to Condominium Associates.
Do HOA fees increase?
They can but have not recently.
Does the CDD fee increase each year?
They can but recently have not.
Who can attend an HOA/CDD meeting?
Any resident.  See the calendar for the schedule.
How many guests can use the amenities?
Residents are allowed to bring one guest each with an active amenities card.
Do residents have access to the Club House?

Yes, as a resident you do get access to the Club house. 

Should you need to reserve this space for a private meeting, you need to contact the CDD site manager.

The main Clubhouse at Heritage Isles was originally constructed in 2001 and recently underwent a complete renovation in 2016. The renovation of the clubhouse included the entire restaurant footprint with several expanded areas.

The kitchen is equipped with commercial equipment that contains a layout functional to produce a 300 person banquet. The dining/bar facilities include acoustical components to minimize the impact of sound while enjoying your dining experience. An outdoor Tiki Bar with a patio adjacent to the pool also is part of the restaurant facility for those wishing to enjoy great weather along with a nice tropical drink.

The banquet room for events is large enough for 140 + seating capacity or 300 theatre-style seating. The banquet room also has a 150” projection screen with a wireless microphone for special event presentations/slideshows. Private functions are available and need to be scheduled through the current restaurant operator Bayscape Bistro at Heritage Isles.

The clubhouse also has a library for residents use which is open to all.

Are there parking restrictions?

Yes.  Please see governing documents page.

Can I trim my street side tree?

Yes, however, the HoA has budgeted for a professional Arborist to professionally trim our street-side trees. So as to reduce the likelihood of injury to our trees and homeowners.

Can I remove my trees?

Tampa.gov and Search ‘tree removal’

Protected tree removal, in general. No person shall cut down, remove, relocate, damage, destroy, or in any manner abuse any protected tree in the city, until such work is authorized by a permit issued by the PDD. Removal of a protected tree without a permit is an irreparable or irreversible violation. An application for protected tree removal shall be granted when it is determined that criteria in Table 284.2.4 of the Tampa Municipal Code have been met.

Emergency Contacts

Clubhouse Administration office

Hours: 8:00 am – 4:30 pm Mon-Fri

Phone Number:

813-907-7388 Ext 100

Athletic Center

Hours: 9:30am – 10:00pm


How do I obtain an amenities access card? 

Phone Number:

813-907-7388 Ext 115

Golf Shop

Hours: 7:00 am – 6:00 pm


Phone Number:


Heritage Isles Community/Night Watch Rover

Hours: 8:00 pm – 4:00 am


Phone Number:


Non-Emergency Contacts

Community Development District (CDD)

Hours: 8:30 am – 4:30 pm

Monday – Friday

Phone Number:

Phone # 813-991-1140
Mark Vega – CDD District Manager (External Issues)

Phone # 813-907-7388 x102
Rich Unger – Heritage Isles Manager (Community Issues)



Phone Number:




Sunday – Thursday: 9:00 am – 9:00 pm
Fri. 9:00 am – 10:00 pm
Saturday 9:00 am – 10:00 pm

Phone Number:



Pool Hours:

  • April 1 – October 31     8:00 am – 10 pm
  • November 1st – March 31    8:00 am – 8:00 pm

Phone Number:


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